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If you haven't received your instructions or you can't find them, you can look them up here.

If you're stuck, email help@treasurehuntbirmingham.com .

How did you book?

Error:

Directly via the website

Tripadvisor / Viator

GetYourGuide

Eventbrite

Another way

What's the reference from your email receipt?

Search your email for "Treasure Hunt Tours receipt".

The receipt contains an 8-digit receipt number or a Paypal Invoice ID.

8 digit receipt number

e.g. 1234-5678

Error:

#

or

Paypal Invoice ID

e.g. 2021-0823-1234-5678

Error:

What email address did you use?

e.g. oneeyedjane@example.com

Error:

What's your GetYourGuide booking reference?

It's the number at the top of your tickets. It starts with GYG.

Error:

GYG

What's your Tripadvisor booking reference?

It's the number beneath the barcode on your tickets. It's sometimes shown starting with BR-. For example:

Booking ref.: BR-824021811
Tour operator: Treasure Hunt Birmingham

An example Tripadvisor barcode

Error:

BR-

What's your 10 digit order number?

It's in the order confirmation email from Eventbrite.

e.g. #1234567890

Error:

#

Please contact us

help@treasurehuntbirmingham.com

SMS: 07380 309380

Phone: 0121 285 7683

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